Return & Refund Policy

At eytick.com, we strive to provide a seamless and satisfying shopping experience. If you need to return a product, please read the following return and refund guidelines carefully:

🕒 Return Window

Returns are accepted within 2–3 days of receiving the product.
To start a return, please contact our Customer Support or use our official Returns Portal.

🎥 Mandatory Product Opening Video

A clear, unedited video of the package being opened is required for any return request.

The video must:

• • Show the entire unboxing process
• • Clearly display the watch in its original, unused condition

Return requests without this video will not be accepted.

💰 Refund Process

Refunds are issued only after we receive and inspect the returned product.

₹200 deduction will be applied to cover return shipping costs.
Once approved, your refund will be credited to your original payment method within 7 business days.

🚫 Non-Returnable Products

• Some items (e.g., customized watches or hygiene-sensitive accessories) may be non-returnable.
• Please check the product page before purchasing to confirm return eligibility.

📞 Contact Support

If you have any questions or need assistance, feel free to contact our support team at info@eytick.com or call us at 7428480114.