Return & Refund Policy

At eytick.com, we strive to provide you with top-quality first-copy watches. However, we understand that sometimes things might go differently than planned. In the case of a damaged, wrong, or missing item, we offer returns and exchanges under certain conditions. Please read the following policy carefully.Please read this policy thoroughly before making a purchase. Ignorance of the policy will not be accepted as an excuse:

🕒 Business Rules:

We Dispatch only after your final confirmation. No exchange, return, or refund on personal dislikes. Get detailed information on WhatsApp. We understand that preferences vary and do our best to cater to different tastes. For Returns or exchanges, we need the parcel in its original condition to proceed with the refunds.

🎥 Mandatory Product Opening Video

Report the issue within 24 hours of receiving the parcel. A clear, unedited video of the package being opened is required for any return request.

The video must:

• • Show the entire unboxing process
• • Clearly display the watch in its original, unused condition

Return requests without this video will not be accepted.

💰 Exchange Process:

Customers are responsible for shipping costs in case of an exchange.

No exceptions will be made to this policy.

🚫 Non-Returnable Products

• Some items (e.g., customized watches or hygiene-sensitive accessories) may be non-returnable.
• Please check the product page before purchasing to confirm return eligibility.

📞 Contact Support

If you have any questions or need assistance, feel free to contact our support team at info@eytick.com or call us at 8587920114.